Payment Policy

Welcome to Galaxy Deck. This Payment Policy explains how payments are processed when you place an order on our website. By purchasing from Galaxy Deck, you agree to the terms below.

1. Accepted Payment Methods

We accept secure online payments through the payment methods made available at checkout. Depending on your location, available options may include:

  • Credit cards and debit cards

  • PayPal

  • Shopify Payments

  • Other local or international payment methods displayed at checkout

All available payment methods will be shown before you complete your order.

2. Payment Timing

Full payment is required at the time the order is placed.

Orders will not be processed, produced, or shipped until payment has been successfully authorized and received. If payment is declined, canceled, or flagged as incomplete, the order may be delayed or automatically canceled.

3. Currency

All prices shown on the Galaxy Deck website are listed in [USD / VND / currency used by your store], unless otherwise stated.

If your bank or card provider uses a different currency, the final amount charged may vary due to exchange rates, foreign transaction fees, or bank processing fees. These charges are determined by your payment provider and are not controlled by Galaxy Deck.

4. Pricing Accuracy

We make every effort to ensure that all prices displayed on our website are accurate. However, in rare cases, pricing errors may occur due to technical issues, system errors, or typographical mistakes.

If we discover an error in the price of an item you ordered, we reserve the right to:

  • cancel the order, or

  • contact you for instructions before processing the order

Galaxy Deck is not obligated to fulfill an order at an incorrect price.

5. Taxes and Duties

Depending on your billing or shipping location, your order may be subject to:

  • sales tax

  • value-added tax (VAT)

  • goods and services tax (GST)

  • import duties or customs charges

Where required by law, applicable taxes may be calculated and displayed at checkout.

For international orders, customs duties, import taxes, and other local fees may be charged by your destination country. These charges are the responsibility of the customer unless otherwise stated on our website.

6. Payment Authorization and Verification

For security reasons, Galaxy Deck reserves the right to verify payment information before accepting and processing an order.

We may, at our sole discretion:

  • request additional verification

  • delay processing while reviewing a transaction

  • reject or cancel an order if fraud, unauthorized activity, or suspicious behavior is suspected

This helps protect both our customers and our business from fraudulent transactions.

7. Failed or Declined Payments

If your payment is declined, failed, or cannot be processed, please check the following:

  • card details entered correctly

  • billing information matches your payment method

  • sufficient funds are available

  • your bank has not blocked the transaction

If the issue continues, please contact your payment provider or card issuer. Galaxy Deck is not responsible for declined transactions caused by banking or payment gateway issues.

8. Custom and Made-to-Order Products

Because Galaxy Deck offers custom and personalized products, payment must be completed before any design work, production, or fulfillment begins.

By submitting payment for a custom order, you confirm that:

  • the information you provide is accurate

  • any design instructions, personalization details, or uploaded content are final or subject to our revision process

  • you understand that custom-made items may require additional processing time

Once production has started, changes or cancellations may be limited or unavailable depending on the stage of the order.

9. Order Confirmation

After a successful payment, you should receive an order confirmation email. This confirmation means we have received your order request, but it does not guarantee final acceptance of the order.

Galaxy Deck reserves the right to refuse or cancel any order for reasons including but not limited to:

  • suspected fraud or unauthorized payment

  • inaccurate pricing or product information

  • product unavailability

  • issues related to custom order requirements

  • violation of our store policies

If your order is canceled after payment has been captured, any approved refund will be issued in accordance with our Refund Policy.

10. Chargebacks and Payment Disputes

If you believe there is an issue with your order or payment, we encourage you to contact us first so we can help resolve the matter promptly.

Unauthorized chargebacks, fraudulent disputes, or abusive payment reversals may result in:

  • order cancellation

  • suspension of future purchases

  • refusal of service

  • submission of supporting evidence to the payment processor

Galaxy Deck reserves the right to dispute chargebacks when there is proof that an order was validly placed, produced, delivered, or otherwise fulfilled in accordance with our policies.

11. Refunds Related to Payment

Approved refunds will be issued to the original payment method used at checkout unless otherwise required by law.

Please note:

  • refund processing times may vary by payment provider or bank

  • original transaction fees may not always be refundable depending on the processor

  • shipping fees, taxes, and custom charges may be non-refundable unless required by law or stated otherwise

For more information, please refer to our Refund Policy.

12. Billing Information

Customers are responsible for providing complete and accurate billing details at checkout.

If incorrect billing information leads to payment failure, review delays, or cancellation, Galaxy Deck will not be liable for resulting delays or losses.

13. Payment Security

We take payment security seriously. Transactions on our website are processed through secure third-party payment providers and encrypted checkout technology.

Galaxy Deck does not store full payment card information on our servers unless explicitly handled through secure payment partners in compliance with industry standards.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

14. Promotional Codes and Discounts

From time to time, Galaxy Deck may offer discount codes, promotional pricing, or special offers. These promotions:

  • must be applied at checkout before payment is completed

  • cannot be applied retroactively unless required by law

  • may be subject to expiration dates, product exclusions, or minimum purchase conditions

  • may be canceled or modified at any time

Only one promotion may be applied per order unless otherwise stated.

15. Right to Refuse Transactions

Galaxy Deck reserves the right to refuse, limit, or cancel any transaction at our discretion, including cases involving:

  • suspected fraud

  • resale abuse

  • policy violations

  • harmful, unlawful, or prohibited custom requests

  • technical errors affecting checkout or pricing

16. Contact Us

If you have any questions about payment, billing, or transaction issues, please contact us at:

Galaxy Deck
Email: deckgalaxymtg@gmail.comWebsite: https://deckgalaxy.com/